How to use existing email template in flow designer email

[Gousiya]

Hi,

Has anybody worked on using existing email template in flow designer or how to achieve mailto link ${mailto:mailto.approval}.

We have a requirement to add mailto link in reminder email as below.

Approve via email by clicking below:

Click here to approve RITMXXXX

Click here to reject RITMXXXXX

Thanks in advance!

[Maik Skoddow]

Hi

this is not possible. At Flow Designer you have only a minimalistic way of sending emails and I cannot recommend using that. Each time you have to change something in your email (recipients, content, etc.) you have to modify and republish your Flow which is not acceptable for production environments. Instead use the "Send Notification" action. That way you can use the well known notifications inclusive templates.

Kind regards
Maik

[Mary S]

On your notification, make sure the when to send is set to triggered.

The table on the notification needs to be the same as in the flow.  In this case, sysapproval_approver.

We have 5 business days of notifications being sent to the approver.  After the 5th, wait 4 hours and email the requester.

Hope that helps!!