How to use GlideCacheManager?

[Peter64]

I see that the GlideCacheManager class is used in some scripts. Is there any relevant documentation on how to use it, or can you tell me some methods related to it?

[Maik Skoddow]

Hi Peter

see the following support article for possible use cases: 

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695145
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1002796
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0622157
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694063

Kind regards
Maik

[Maik Skoddow]

Hi Peter,

Thank you for marking my response as helpful.

If my response helped you please mark it correct to close the question so that it benefits future readers as well.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[Maik Skoddow]

Hi @Peter 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[cynlink1]

When enabling Report ACLs, the steps include running the following background script:

GlideCacheManager.flush('ACL_FAMILY_CACHE'); GlideCacheManager.flush('ACL_NON_RECORD_FAMILY_CACHE'); GlideCacheManager.flush('zz_all_terms_cache_yy'); GlideCacheManager.flush('zz_acl_cache_yy'); GlideCacheManager.flush('zz_role_cache_yy');

What is the impact of running this script when users are logged into ServiceNow and actively working?