How to use Knowledge Base field variables in the User Criteria Script
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01-28-2024 08:56 PM
I want to make a User Criteria that compare with a variable in the Knowledge Base "test_field". I have a script include "test_script" with a function "test_function" that will return a value "test_value" when passing through the userid in a way that:
ga = new test_script();
user = new GlideRecord("sys_user");
user.get(gs.getUserID());
userID = user.sys_id;
test_value = ga.test_function(userID);
Now, how do I compare this test_value with the test_field on the Knowledge Base in the User Criteria to pass true when they match and false when they don't.
Appreciate any inputs, thanks.
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