Knowledge Article Instance other option

A_maity002
Tera Contributor

‎01-25-2024 09:55 PM

Hello,
There is a requirement to create one button option like 'hide author' in "Instance Option" to make some action hide/show in knowledge article. PFA.

How can I achieve this requirement? Please assist.

Regards,
Atanu Maity

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-26-2024 05:07 AM

Hi @A_maity002 

May i know why you want to hide the Author on KB. It is OOTB available and adding this option + you need to build a code to make this working is worth?

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A_maity002
Tera Contributor
In response to Dr Atul G- LNG

‎01-28-2024 09:06 PM

Hello @Dr Atul G- LNG ,

This is the user's requirement. I know if we can edit in CSS then we can make disable the "Author/Revised By" field from KB article in ServicePortal. But I like to make a action type button just like 'Version' in 'Instance Option' to make some action hide/show in knowledge article.
I have also checked that the Widget is Read-only, I can't modify or integrate codes in that widget. Could you please assist me that how can I implement the same ?

Kind Regards,
Atanu Maity

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