We are using lists in CSM workspace. We have a requirement to allow users use "Show matching" or "Filter out" options for tag column.
One of the scenario is they want to remove from lists records with no tags.
But also if a record has a tag. they want to view all records with the same tag.
Is there any option to do this? In case not, is there any documentation that we can review to support?
Thanks in advance
Hello @Fer Ortiz
In native UI the group by feature of tags work fine but not in workspace view neither I found any documentation, but you can raise a HI case asking is this feature not yet up on workspace or next experience.
For using tags in native UI you can follow this docs link - https://www.servicenow.com/docs/csh?topicname=using-tags.html&version=latest
Also, in workspace you can do filter on tags as shown in below snip:
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
