How to use Record Producer variables in Workflow
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‎08-30-2024 05:54 AM - edited ‎08-30-2024 07:27 AM
I am creating a workflow on Case table when a case is created from a Record Producer. I wanted to use the variables of that RP in my workflow. How to achieve this.
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‎08-30-2024 07:33 AM
I wanted to know how to get variables either from Record Producer or Catalog Item in Workflow

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‎08-30-2024 07:54 AM
Different methods, which method depends on what you are after. Though your not sharing that much.
In most cases, it would be something like:
current.variables.your_variable
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎08-30-2024 09:19 AM
Hi,
If you have mapped those variables with the case fields Just use current.your_variable_name to get the value. If you have not mapped them use producer.your_variable_name to get the record producer variable value
Mark my answer helpful/correct if it resolved your query
Thanks,