How to use Record Producer variables in Workflow

Aruna Sree Yela
Tera Guru

I am creating a workflow on Case table when a case is created from a Record Producer. I wanted to use the variables of that RP in my workflow. How to achieve this.

7 REPLIES 7

Hi @Mark Roethof 

 

I wanted to know how to get variables either from Record Producer or Catalog Item in Workflow

Different methods, which method depends on what you are after. Though your not sharing that much.

 

In most cases, it would be something like:

current.variables.your_variable

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Ramz
Mega Sage

Hi,

If you have mapped those variables with the case fields Just use current.your_variable_name to get the value. If you have not mapped them use producer.your_variable_name to get the record producer variable value

 

Mark my answer helpful/correct if it resolved your query

 

Thanks,