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10-20-2022 01:30 AM
In the Field Service Management for Agent mobile:
For Work Order Task, display WOT with Scheduled Start on or before today + 2 weeks
eg:
- On 19 Oct, show WOT on or before 2 Nov
- On 20 Oct, show WOT on or before 3 Nov
I am not familiar with the screening tool relative date, how can I configure it to meet my needs?
Solved! Go to Solution.
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10-20-2022 04:53 AM
Hi @Wei_ Ling
Please try below filter based on your sample examples:
Use 'Scheduled Start' instead of 'Planned Start Date' in your case.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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10-20-2022 04:17 AM
Try once with something like below.
Scheduled start relative before 14 Days from now
AND
Scheduled start relative on or after today
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10-20-2022 04:53 AM
Hi @Wei_ Ling
Please try below filter based on your sample examples:
Use 'Scheduled Start' instead of 'Planned Start Date' in your case.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023