How to use scripted Availability Method in Walk-up?

[Fernanda Maia F]

Hello!

Someone could explain me how to use Scripted Availability Method in Appointment Booking Configuration for Walk-up Application? I didn't find any documentation about how and why to use it 😞

[Community Alums · Accepted solution]

Hi @Fernanda Maia F ,

This method uses a script to determine the number of available appointments per time window. The default script included with the Field Service Management application configuration uses the task assignment method set in the Field Service configuration to determine availability. If the task assignment method is set to manual, the availability defaults to the Number of appointments per slot availability method. If the task assignment is set to auto-assignment or dynamic scheduling, the configurations associated with these task assignment methods are considered while calculating availability.

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

[Fernanda Maia F]

What this script should return? Could give me an example?

[Community Alums]

Hi @Fernanda Maia F ,

Please reger to this below correct solution link this will help you

https://www.servicenow.com/community/now-platform-forum/id-like-to-show-the-number-of-available-appo...

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

[Community Alums]

@Fernanda Maia F ,

Please mark my solution correct if this works for you

Thanks and Regards 

Sarthak