Record is not available in the table when we search but through script, we are able to fetch

[Harika R]

Hi,

We are facing an issue in finding an HR profile in the system when we are trying to filter at the list level, we are unable to view it. However we are able to fetch the record using scripts which we are wondered. Can anyone please help in finding the issue.

[Murthy Ch]

Hello @Harika R 

It may be removed in the list because of ACL's. 
If you want to debug you can start debugging acl's and identify in the debug console.

[Anand Kumar P]

Hi @Harika R ,

Go to System Security --> ACL --> In the Name field search your table (HR Case)

Filter out records as --> Type is record AND Operation is read

Now go through all the filtered records to see the ACL conditions and roles and assign that roles .

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand