How to use the Knowledge Article Content Widget?

staticCrash
Tera Guru

Hi,

I would like to display knowledge base articles in my portal.

I've looked into the Knowledge Article Content widget, but there's no option for a URL or any link to the knowledge article that i can see. Looking into the server and client side code, it seems way too complex for such a simple task. 

I know this is a common task, to render a KB article on a portal page, but i'm not making the connection on how to do this.  

 

Please any advice?  

 

Thank you,

j2t2

 

 

 

 

 

 

1 ACCEPTED SOLUTION

Ishita Shrivast
Kilo Guru

Hey there, I have done something like this earlier. I used Simple List widget to show the list of articles and in Edit Widget Option ,there is one option named as Link to this page, you can try giving the kb_article  page in that option. I have attached an image for reference.

Hope this helps.

find_real_file.png

 

Please mark it as helpful and correct, if applicable.

Thanks and Regards,

Ishita Shrivastava.

View solution in original post

4 REPLIES 4

Ishita Shrivast
Kilo Guru

Hey there, I have done something like this earlier. I used Simple List widget to show the list of articles and in Edit Widget Option ,there is one option named as Link to this page, you can try giving the kb_article  page in that option. I have attached an image for reference.

Hope this helps.

find_real_file.png

 

Please mark it as helpful and correct, if applicable.

Thanks and Regards,

Ishita Shrivastava.

Bhagyashri Sort
Kilo Guru

Hi,

Refer below link, it will help you.

Knowledge Management Service Portal widgets

 

If my response helps you, make it correct and helpful.

Thanks

Bhagyashri Sorte 

Megha Padale
Giga Guru

Hi,

Adding to all above, refer this link it might help you

https://ut.service-now.com/sp?id=kb_article&number=KB0014777

If my answer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha.

staticCrash
Tera Guru

Thank you Everyone.  I will try all of these out, and post back here.