How to use two tables in automated indicators on single report

Sai Rakesh2
Tera Contributor

‎12-05-2023 05:45 AM

How to use two different  tables in automated indicators and the data should be visible on '%' format on monthly basis. Can anyone help me on this..Thanks in Advance..

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AndersBGS
Tera Patron
Tera Patron
In response to Sai Rakesh2

‎12-11-2023 11:28 PM

Hi @Sai Rakesh2 

 

Why would you make the calculation: "change field is not  empty on case table records / Total number of change on change table". This doesn't make any sense. 

 

But basic, you can just create an indicator source based on the sn_customerservice_case and another indicator source based on the change_request table. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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