how to use ui action in service catalog

[jieLian123]

how to use ui action in service catalog.

I am using record producer and I need to create a customized button and add some server side scripts.

but I don't know how to do it.

Btw, I know the way to create ui action in to a platform form.

but when it come to record producer, I don't know how to call some server side scripts.

[Danish Bhairag2 · Accepted solution]

Hi @jieLian123 ,

You can create a variable of type custom n in that u can add a widget. In the widget u can add html code,client code n server code to accomplish ur requirement.

Thanks,

Danish

[Amit Verma]

Hi @jieLian123 

Have you explored Maintain Cart Layouts module ? It could be accessed under Service Catalog>>Catalog Definitions>>Maintain cart layouts.

Another possible way is to have a custom variable created with a widget mapped to it as suggested by @Danish Bhairag2 .

Thanks & Regards

Amit Verma

[jieLian123]

I am not very clear about 'Maintain Cart Layouts'.

Can you tell me how to use it to solve my issue.

[Amit Verma]

It could be used to add widgets or screens in the shopping cart. Please have a look on the below posts to understand it better :

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-manage...

https://www.servicenow.com/community/itsm-blog/customize-your-service-catalog-s-shopping-cart/ba-p/2...