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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum SAM Entitlement upload I need to build a template to upload entitlements in bulk, as there may be a large number of entitlement... Read More Developer forum Change approval Hello, I know that Change Owner-Implementer ("Assigned to") was not allowed to approve their Change for ... Read More Developer forum Virtual Agent status not changing to Busy on chat accept and In ServiceNow (Virtual... Read More Developer forum How to make attachment Mandatory for Approval in sysapproval_approver Hi, How to make attach... Read More Developer forum Make the attachment and comments needs to mandatory.Error Message "Invalid value on Update" Hi , in approval table... Read More Developer forum Implementing UI Actions compatible with both UI16 and Workspace Hi all.I'm currently f... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More HRSD events Live Webinar | How to Make AI Work for People: A 3-Part Executive Exchange Series How to Make AI Work fo... June 10-June 24, 2026 8:00 AM https://info.servicenow.com/EX-Acquisition-Series.html?referenceSource=community Read More Process Mining events ServiceNow Exchange: Process Mining Academy Come join us for a series of live events focused on ServiceNow's in-platform Proces... June 18, 2026 7:00 AM https://info.servicenow.com/LiveOnServiceNow-PlatformAcademies.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

SAM Entitlement upload

I need to build a template to upload entitlements in bulk, as there may be a large number of entitlements to create. Is there any out-of-the-box way to achieve this?My idea is to create a catalog item with a template (for example, an Excel/CSV upload...

  • Question

Invoke Servicenow Live Chat from Copilot Studio

Ref to https://learn.microsoft.com/en-us/microsoft-copilot-studio/customer-copilot-servicenow I followed step-by-step the whole procedure but when I test my Copilot Agent, it stucks trying to transfer the conversation? Is anyone been able to invoke l...

  • Question

Service Catalog: Citizen Developer training

Can anyone recommend training material / online courses on building service catalog forms that does not require App Engine Studio or Catalog Builder? We do not have a licence for App Engine Studio. I have experimented with Catalog Builder and complet...

  • Question

App Engine Studio Licensing

Is there additional licensing/subscription requirements if you have the Servicenow Professional license/subscription?  Our production tenant displays the following message.   You need a valid App Engine Studio license to continue working.

  • Question

Resolved! make mandatory additional comments in approval

Hi , in approval table make comments mandatory when they get approve , but get another error message along with custom error message  as "Invalid value on Update". Usinge BR I tried to make comments mandatory.if (gs.nil(comments)) {        current.se...

  • Question

Change approval

Hello, I know that Change Owner-Implementer ("Assigned to") was not allowed to approve their Change for segregation of duty reason. But what for the Change Requester? Are they allowed to approve the Change they request? I thought it was possible but ...

  • Question

Virtual Agent status not changing to Busy on chat accept and

In ServiceNow (Virtual Agent + AWA), I want the agent status to automatically change:Available → Busy when a chat is acceptedBusy → Available when the chat endsRight now, the agent stays Available even after accepting a chat.Is there any out-of-the-b...

  • Question

Regading postman and servinow authentication

Hi Everyone,I have been working with the REST API Explorer and wanted to test a simple GET request using Postman.In Postman, I enabled Basic Authentication and provided my instance username and password. However, I keep receiving the error message: "...

  • Question

Data Visualization visibility issue

I've created a report in data Visualization but End Users can't see. I get this message. And the data source is on task_sla table.I tried giving the user pa_viewer but still they can't see 

  • Question
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