How to view a PDF document or add a link of a PDF file to Service Portal

[Ruwansiri]

Hi Team

I have a requirement to view a PDF document via service portal. I am using service catalog record producer to enter data from the service portal. 

Would you pls help me to know, how to view/open a PDF document or add the link of that PDF file to the service portal. 

I am using Rome version

[Ankur Bawiskar]

Hi,

you can add that file to catalog item and then include it in catalog

these link have the solution

How to provide the a downloadable file in one of the catalog form variables .

how to create a hyperlink to download a csv file in catalog form

Regards
Ankur

[Ruwansiri]

Hi Ankur

I am using a record producer. PDF files are in the location table. 

Here what I want in simple

once the "Center" is selected (below screen capture) the relevant PDF file should be viewed or popup or opened in a separate tab

[Ankur Bawiskar · Accepted solution]

Hi,

you can use Rich text label variable and include link in it

Based on the Centre selected you can show/hide the variable using UI policy and then user can view the link and download the file

Regards
Ankur

[Ankur Bawiskar]

@Ruwansiri 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur