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10-10-2022 10:49 PM
I have a requirement when ever an Change is closed configuration item filed must not be empty.
How to write in fix script? I want only fix script
Solved! Go to Solution.

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10-10-2022 10:57 PM - edited 10-10-2022 11:12 PM
Hi Shashi,
If I correct you want to update configuration item field for closed change. once you run fix script whatever changes has empty CI it will get update with some value ? so you can refer below script
updateCI();
function updateCI(){
try{
var gr = new GlideRecord('change_request');
gr.addEncodedQuery('state=3^cmdb_ciISEMPTY'); // state is closed and ci is empty
gr.query();
while(gr.next()){
// your logic of updating here
gr.setValue('cmdb_ci','b0cb50c3c0a8000900893e69d3c5885e');
gr.update();
}
}
catch(ex){
gs.info(ex);
}
}
Kindly mark response correct and helpful if applicable
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10-27-2023 03:54 AM
I am also facing this problem and I can't find any solution. I researched it online to find some solution but unfortunately I couldn't. I want to fix my website for students who want UK Assignment Help. I hope I can find it as soon as possible so I can get back to work and fix these issues. Thanks for posting about this problem though!