How top remove default value popup while creating new knowledge article

Vishesh52 · ‎08-24-2023

Can anybody help how to get rid of this OOB popup

Karthiga S · ‎08-24-2023

Go to the respective knowledge base(In your case its Helpdesk ) and remove the Knowledge field Default values. It will be gone.

Refer the image

Please mark it Correct and Hit Like if you find this helpful!

Regards,

Karthiga

Karthiga S · ‎08-25-2023

When you set the default values for the Articles with selected KB, the pop-up will appear before the application of the default values.

Thanks,

Karthiga

Vishesh52 · ‎09-01-2023

Is there a way to disable this popup and have the default values set automatically (Without the Use of BR)