howmany ways auto map assignment groups whenever we select category and subcategory on incident form

[Srinivasu2]

Hi Community,

1. Could you please let me know how many ways auto map assignment groups whenever we select category and subcategory on incident form?

2. And which one is the best one? 

Thanks&Regards,

Srinivasu Sagiraju

[Dr Atul G- LNG]

Hi @Srinivasu2 

Assignment look up  is the best way and OOTB as well.

You can use data look up as well, but it need more configuration compared to above one.