HR Agent workspace - column search

eyal abu hamad
Mega Sage

Hello, why when I search in the list for example "HR TASKS - ALL" in workspace is different from a other list for example "HR TASKS - ASSINGED TO ME" ? 
in the first list of twhen I search it will give me the option afterward to remove the filter like this

eyalabuhamad_0-1746437704126.png

and if I search in the second list I will have this

eyalabuhamad_1-1746437779777.png

 

2 REPLIES 2

shun6
Giga Sage

Hi @eyal abu hamad ,

"All" menu display all records and there is no default filter.

"Assigned to me" menu displays records which is assigned to a logged in user and default filter is applied("Assigned to" is(dynamic) "me").

Therefore, "Remove filter" means removing your own filter and "Make changes" means modifying default filter.

 

Thanks.

  

Ankur Bawiskar
Tera Patron
Tera Patron

@eyal abu hamad 

As an admin I am able to remove that filter

Are you checking with non-admin?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader