HR Agent workspace - column search
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05-05-2025 02:37 AM
Hello, why when I search in the list for example "HR TASKS - ALL" in workspace is different from a other list for example "HR TASKS - ASSINGED TO ME" ?
in the first list of twhen I search it will give me the option afterward to remove the filter like this
and if I search in the second list I will have this
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05-05-2025 05:09 AM
Hi @eyal abu hamad ,
"All" menu display all records and there is no default filter.
"Assigned to me" menu displays records which is assigned to a logged in user and default filter is applied("Assigned to" is(dynamic) "me").
Therefore, "Remove filter" means removing your own filter and "Make changes" means modifying default filter.
Thanks.
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05-05-2025 05:22 AM
As an admin I am able to remove that filter
Are you checking with non-admin?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader