Hr case assigning by using AWA

satya609
Tera Contributor

Hi...If subject person location match with any one of the user in the assignment group member HR case should assign to the group member by using AWA. Please help me out

5 REPLIES 5

Abhishek_Thakur
Mega Sage

Hello @satya609 ,

You can follow the below post in order to configure the AWA with your particular conditions.

Implementation Guide of Advance work assignment. - ServiceNow Community

 

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