Hr case assigning by using AWA
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‎10-02-2024 11:12 PM - edited ‎10-02-2024 11:12 PM
Hi...If subject person location match with any one of the user in the assignment group member HR case should assign to the group member by using AWA. Please help me out
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‎10-03-2024 01:40 AM
Hello @satya609 ,
You can follow the below post in order to configure the AWA with your particular conditions.
Implementation Guide of Advance work assignment. - ServiceNow Community
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