HR case state is closed complete the attachment icon should not be visible in the Portal

Ramuchowdary
Mega Contributor

‎03-14-2024 07:24 AM

Hi Team,

When the HR case state is "closed complete' the attachment icon should not be visible in the Portal.

Ramuchowdary_0-1710426234992.png

 

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Community Alums
Not applicable

‎03-14-2024 07:36 AM

Hi @Ramuchowdary ,

Please refer to my answer : https://www.servicenow.com/community/hrsd-forum/how-to-hide-attachment-option-for-closed-hr-cases-on...

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-14-2024 07:46 AM

HI @Ramuchowdary 

 

https://www.servicenow.com/community/developer-forum/hide-show-manage-attachement-in-incident-based-...

 

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