Yes, you can display HRSD approvals in the Service Portal. Here are the steps to do it:
1. Navigate to Service Portal > Widgets in your ServiceNow instance.
2. Click on New to create a new widget.
3. In the HTML field, you can use the 'sp-approval-list' directive to display the list of approvals. The code would look something like this:
html
My Approvals
4. In the Server Script field, you can write a script to fetch the HRSD approvals for the logged-in user. The code would look something like this:
javascript
(function() {
/* populate the 'data' object */
/* e.g., data.table = $sp.getValue('table'); */
data.approvals = [];
var gr = new GlideRecord('sysapproval_approver');
gr.addQuery('approver', gs.getUserID());
gr.addQuery('state', 'requested');
gr.query();
while(gr.next()) {
data.approvals.push({
sys_id: gr.sys_id.toString(),
document_id: gr.document_id.getDisplayValue(),
target_table: gr.target_table.getDisplayValue(),
state: gr.state.getDisplayValue()
});
}
})();
5. Save the widget and add it to the desired page in the Service Portal.
Please note that the above code is a sample and may need to be adjusted to fit your specific needs. Also, make sure that the logged-in user has the necessary roles to view the HRSD approvals.
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