HTML field is not properly Loading in Agent Workspace?

Sid_Takali
Kilo Patron
Kilo Patron

‎03-13-2023 08:24 AM

Hi all,

HTML field not properly loading on Agent Workspace. First of all I want to confirm that do we need to configure separately for Workspace view? In the below screenshot you can see that the HTML field did not have minimize and maximize buttons are not visible and the width and height are not same. So what configuration do I need to make to make it same as platform view on workspace view?

 

Platform view

SiddharamTakal_0-1678720786081.png

 

Workspace view

SiddharamTakal_1-1678720870274.png

 

 

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T_Fesenko
Tera Contributor

‎03-13-2023 08:57 AM

Could this be an issue related to the window width? 
Would the necessary symbols display if you click the "..." icon in the workspace? 

Sal12
Tera Expert

‎03-13-2023 02:33 PM - edited ‎03-13-2023 02:39 PM

@Sid_Takali - I think that is an intended behavior. You will find more information on KB0793408

On workspaces, since Orlando, the resize buttons have been replaced with an accessible draggable resizer (see attached image file).

Preview file
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