HTML Help text

[Brian Lancaster]

Does anybody know of a way to make it so that HTML shows in the help test now that ServiceNow is escaping it?   We obviously do not want to set glide.ui.escape_text to false.   Just wondering if there are any other workarounds before we have to upgrade to Fuji Patch 12 Hot fix 1.   We have tables setup to show what the different choices mean on a list collector.

[venkatiyer1]

Hi Brian,

Also the above code ensures that your tooltip for all the variable can display html. So within your tooltip in Variable declaration if you were to add <p><b> Hello Text</b></p>. You can see it rendered as bold with paragraph.

If you dont want this feature for all the variables on the form, you can do it for certain element by changing the selector from

$j('[data-toggle="tooltip"]') to specific element selector and not looping over it using each function.

[venkatiyer1]

Hi Brian,

Are you on Geneva? If yes, can you post a screenshot of the html code of the element from developer view of browser. Also, please attach a screenshot of the place where you are adding the tooltip.

[Brian Lancaster]

We are in Fuji.   I created the client script in the client scripts for the item.

[venkatiyer1]

Hi Brian,

That is fine. Can you please attach the screenshot of how you see the tool tip, where you are entering the tooltip in the variable and the html source of the rendered element?

Thanks

[Brian Lancaster]

I'm entering the HTML into the help text on the variable.   This is how it renders after applying Fuji Patch 12 Hotfix 1 that we are being forced to apply thought the quarterly updates.