I am getting alert of 'you have unsaved changes, please save them to continue' eventhough i saved .

Hareesha
Tera Contributor

I have a form and there is related list on the form. I created a record. when i click on new button on related list i am getting alert of 'You have unsaved changes, please save them to continue'. I tried saving the form and tried creating related list record still getting the error. May i know the root cause for this.

8 REPLIES 8

@Hareesha 

same message coming for all forms and in all browsers?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

yes

@Hareesha 

did you debug which script is showing that message?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Prince Arora
Tera Sage
Tera Sage

@Hareesha 

 

This issue occurs when something on form has been updated from the backend script (say server side).

It could be a GlideAjax call to update something on the server side. Perhaps something was calculated on page load and set the field on the form.

 

Please check your scripts, for more information

 

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