I am having a hard time making Short description. mandatory in the Incident Form ?
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07-31-2025 06:59 PM
I am having a hard time making Short Description mandatory. I know the source table is Task but there is no Incident Table in the Dictionary Overrides
I was able to make the other fields (Caller, Category, Subcategory, Configuration item, Assignment group) as mandatory
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08-01-2025 07:42 AM
Hi @GurkirpalG
Did you try using a UI Policy on the Incident table? If not, you might want to explore View Dictionary override.
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Dr. Atul G. - Learn N Grow Together
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08-01-2025 07:53 AM - edited 08-01-2025 07:55 AM
Hi @GurkirpalG ,
Not sure why you are not able to find incident table here. I guess you are checking only existing Dictionary override options. Please click on New and see incident table is there and you can override mandatory on short_description.
Please check again and if it resolve your query, please mark it - solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj