I am not seeing Normalisation section in Hardware product table

Servicenow lear
Tera Contributor

‎10-05-2023 06:58 AM

I am learning HAM and when I create a hardware product on cmdb_hardware_product_model  table and fill the details.

I do not see Normalisation section.

What am I missing ?

 

Servicenowlear_0-1696514305603.png

 

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2 REPLIES 2

Saurav11
Kilo Patron
Kilo Patron

‎10-05-2023 09:27 AM

Hello,

 

Do you have the plugin com.sn_hwnorm activated if not please activate it.

 

Saurav11_0-1696523214806.png

 

To learn more please check the below article:-

 

https://docs.servicenow.com/en-US/bundle/vancouver-it-asset-management/page/product/hardware-asset-m...

 

Please mark my answer as correct based on Impact.

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Servicenow lear
Tera Contributor
In response to Saurav11

‎10-10-2023 05:00 AM

I need HAM for it,  I am not able to fidn HAM plugin to install . I was able to install SAM from developer.servicenow but HAM not able to find

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