I am trying to create a new change form it is showing an error for every updating the ticket.

mania · ‎03-14-2024

Hi,

Can you please help on this how to solve this error. It will be helpful.

Thanks in Advance!

Dr Atul G- LNG · ‎03-14-2024

This is OOTB flow and you deactivated this and now we cant activate... seems the same issue few member faced earlier.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/new_to_servicenow/app_store_lear...

Loga a now support case buddy.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG · ‎03-14-2024

HI @mania

Look like it is more on cache side, did you made some changes in change model? that is not fully saved and causing issue.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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