I am trying to create a new change form it is showing an error for every updating the ticket.
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03-14-2024 01:45 AM - edited 03-14-2024 01:45 AM
Hi,
I am trying to create a new change form it is showing an error for every updating the ticket.
Can you please help on this how to solve this error. It will be helpful.
Thanks in Advance!
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03-14-2024 06:53 AM
This is OOTB flow and you deactivated this and now we cant activate... seems the same issue few member faced earlier.
Loga a now support case buddy.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-14-2024 02:04 AM
HI @mania
Look like it is more on cache side, did you made some changes in change model? that is not fully saved and causing issue.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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