I can't import xml files anymore in the Developer instance, does anyone know why?

tezzk
Kilo Expert

I used to be able to activate elevated priviledge for the current session, then download the xml update set file and add content tot he developer instance, now the buttons are no longer visible (although if you hover over the spot you still see the option message and if you click the blank header it allows you to open the 'activate an elevated priviledge' box but the security admin option button no longer works. so the import does not work.   any advise apreciated.

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Terry,



Can you try in different browser once.


Please let me know if you have any questions.


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11 REPLIES 11

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Terry,



Can you try in different browser once.


Please let me know if you have any questions.


PROBLEM Solved !!!!!


Thank you very much.



Terry Kimberley


IT Operations Principal Analyst



Lvl 1, 159 Coronation Dr, MILTON QLD 4064 Australia


P +61 7 3149 8919 F +61 7 3367 7899 M +61 401 567 589


E terry.kimberley@cleanaway.com.au | www.cleanaway.com.au<http://www.cleanaway.com.au>





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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

So was it the browser issue?


Yes — many thanks — I user Chrome and the problem was resolved.



Terry Kimberley


IT Operations Principal Analyst



Lvl 1, 159 Coronation Dr, MILTON QLD 4064 Australia


P +61 7 3149 8919 F +61 7 3367 7899 M +61 401 567 589


E terry.kimberley@cleanaway.com.au | www.cleanaway.com.au<http://www.cleanaway.com.au>





Please consider the environment before printing this email.


No image came through, can you check your user roles to make sure you have the security_admin role?