I can't login to support service

Community Alums
Not applicable

‎07-31-2024 12:56 AM

Dears,

 

When i login to service support, i face an issue.

 

iScreen Shoter - Firefox - 240731105531.jpg

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-31-2024 05:18 AM

Hi @Community Alums 

 

Might be you dont have proper access. Better reach out to your SN account manager. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Sid_Takali
Kilo Patron
Kilo Patron

‎07-31-2024 05:37 AM

Hi @Community Alums No, you cannot use Now support with personal ID, Servicenow support is for paid account hence if you are working for client then ask them to give you access to servicenow support, from personal email it's not possible.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0781690  

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