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07-01-2024 02:52 AM
Hi,
I have read the 'How to translate report titles' knowledge article but I didn't understand parts 2 and 3.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726995
What I've done:
I opened the report's dictionary.
I'm not sure how to add the new translated_text for the 'Serializer' attribute in this dictionary.
I tried adding com.glide.script.TranslatedTextXMLSerializer to sys_properties, but I'm not sure if this is correct.
If anyone knows the detailed steps, I would appreciate your assistance.
Thank you.
Solved! Go to Solution.
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07-01-2024 03:23 AM
Hi @Takefumi Muto ,
Please try the below:
1. Navigate to 'title' dictionary entry and update the field type to 'Translated Text' as String field cannot be translated.
2. Navigate to [sys_ui_message] table and create a record entry as per the language you want.
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
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07-01-2024 03:23 AM
Hi @Takefumi Muto ,
Please try the below:
1. Navigate to 'title' dictionary entry and update the field type to 'Translated Text' as String field cannot be translated.
2. Navigate to [sys_ui_message] table and create a record entry as per the language you want.
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.