I didn't understand the 'How to translate report titles'

Takefumi Muto
Giga Guru

Hi,
I have read the 'How to translate report titles' knowledge article but I didn't understand parts 2 and 3.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726995

JackBook_0-1719827188124.png


What I've done:
I opened the report's dictionary.
I'm not sure how to add the new translated_text for the 'Serializer' attribute in this dictionary.

JackBook_1-1719827225691.png

I tried adding com.glide.script.TranslatedTextXMLSerializer to sys_properties, but I'm not sure if this is correct.

JackBook_2-1719827261499.png

If anyone knows the detailed steps, I would appreciate your assistance.
Thank you.

1 ACCEPTED SOLUTION

SN_Learn
Kilo Patron
Kilo Patron

Hi @Takefumi Muto ,

 

Please try the below:

 

1. Navigate to 'title' dictionary entry and update the field type to 'Translated Text' as String field cannot be translated.

 

SN_Learn_0-1719829174323.png

2. Navigate to [sys_ui_message] table and create a record entry as per the language you want.

 

Mark this as Helpful / Accept the Solution if this helps

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View solution in original post

1 REPLY 1

SN_Learn
Kilo Patron
Kilo Patron

Hi @Takefumi Muto ,

 

Please try the below:

 

1. Navigate to 'title' dictionary entry and update the field type to 'Translated Text' as String field cannot be translated.

 

SN_Learn_0-1719829174323.png

2. Navigate to [sys_ui_message] table and create a record entry as per the language you want.

 

Mark this as Helpful / Accept the Solution if this helps

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.