I didn't understand the 'How to translate report titles'

[Takefumi Muto]

Hi,
I have read the 'How to translate report titles' knowledge article but I didn't understand parts 2 and 3.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726995

What I've done:
I opened the report's dictionary.
I'm not sure how to add the new translated_text for the 'Serializer' attribute in this dictionary.

I tried adding com.glide.script.TranslatedTextXMLSerializer to sys_properties, but I'm not sure if this is correct.

If anyone knows the detailed steps, I would appreciate your assistance.
Thank you.

[SN_Learn · Accepted solution]

Hi @Takefumi Muto ,

Please try the below:

1. Navigate to 'title' dictionary entry and update the field type to 'Translated Text' as String field cannot be translated.

2. Navigate to [sys_ui_message] table and create a record entry as per the language you want.

Mark this as Helpful / Accept the Solution if this helps

[FSTA]

KB0726995 is no longer accessible.

https://www.servicenow.com/community/developer-forum/i-didn-t-understand-the-how-to-translate-report...

The information provided in the screenshot is incomplete: "Follow the steps in our documentation", but no link provided and no documentation was found.

However, I was able to translate my report titles. I followed the initial steps from the screenshot (change the type of the "title" field to Translated Text, which automatically added the serializer attribute), then switched the language in my ServiceNow Preferences (user icon in the top-right), and translated the title in the field itself and saved.