- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2017 01:23 PM
After logging in the main username and password in ServiceNow, I was able to wake up my PDI but a secondary username password challenge came up but I have forgotten this detail. I usually use my laptop and I go through it fine but when I shifted to use my desktop this secondary username password challenge prompts me. Can someone help me reset the internal username password of my PDI or can someone point me in the right direction. Thanks for your help!
Solved! Go to Solution.
- Labels:
-
Personal Developer Instance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2017 01:35 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2017 01:29 PM
Hello Dexter,
Did you try to reset your password?
As a side note, I encourage you to post issues and questions related to the personal developer instance in the Instance Help space of the community where people who can help are monitoring.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2017 01:35 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2017 01:43 PM
Thanks the Reset admin password link worked like a charm.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2024 07:52 AM
Can be done from Manage Instance Password.