I had to take 2 weeks off, get back PDI is gone, I know but during holidays disable removals

Kevin Ball
Tera Contributor
 
1 ACCEPTED SOLUTION

Anand Kumar P
Tera Patron

Hi @Kevin Ball ,

 

After 10 days of instance inactivity it will be reclaimed. You will receive gmail at 8th day of inactivity you have to login at that time, after 10 days no way to get it back.

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand

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6 REPLIES 6

AndersBGS
Tera Patron

Hi @Kevin Ball ,

 

If you haven't logged into your PDI within 10 days in between, your PDI will be reclaimed to the pool. If this is the case, your only option is to request a fresh PDI. 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Anand Kumar P
Tera Patron

Hi @Kevin Ball ,

 

After 10 days of instance inactivity it will be reclaimed. You will receive gmail at 8th day of inactivity you have to login at that time, after 10 days no way to get it back.

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand