I have an issue with the Base64 Encoding in ServiceNow?

[srirampappagudi]

Hi Experts,

In Knowledge Management, I am trying to read the attachments. When I pull a dump in XML and try to decode the

attachments it works fine. But when I use the REST API and pull the attachments, I am not able to decode the file it

throws an error. When I try to compare the Base64 String in XML and REST API, both are different. Kindly let me know

how to get this issue resolved.

Thank you,

Sriram.

[Ankur Bawiskar]

Hi Sriram,

Are you saying that from your local machine you want to pick up file and add that as an attachment to some ticket/record in ServiceNow?

Or you are fetching attachment from ServiceNow table record in java?

Regards

Ankur

[srirampappagudi]

Hi Ankur,

I am fetching/reading data from an Knowledge Article and trying to decrypt  the data. But the Base64 string in XML is different from the one in REST API. when I try to decrypt  it throws errors where as in XML it works fine.

Regards,

Sriram.

[Ankur Bawiskar]

Hi Sriram,

So you are getting base64encoded data of attachment within ServiceNow

Are you trying to decode it within ServiceNow or java code?

Regards

Ankur

[srirampappagudi]

Hi Ankur,

I am trying to decode in Java and it does not work. But the Base64 data from the XML dump decodes and works fine.

Unable to understand whether I am missing any thing.

Regards,

Sriram.

[Ankur Bawiskar]

Hi Sriram,

So you are saying you are not able to decode the base64encoded data and cannot create a file using java code?

Regards

Ankur