I have an issue with the Base64 Encoding in ServiceNow?

[srirampappagudi]

Hi Experts,

In Knowledge Management, I am trying to read the attachments. When I pull a dump in XML and try to decode the

attachments it works fine. But when I use the REST API and pull the attachments, I am not able to decode the file it

throws an error. When I try to compare the Base64 String in XML and REST API, both are different. Kindly let me know

how to get this issue resolved.

Thank you,

Sriram.

[sebastian_g_snc]

I recommend using the API, not any kind of Java code. This is the link to the scoped API (search for "attach"):
https://developer.servicenow.com/dev.do#!/reference/api/orlando/server/no-namespace/c_CertificateEnc...

there is also a global API as well as a REST API (https://developer.servicenow.com/dev.do#!/reference/api/orlando/rest/c_AttachmentAPI) for attachments.

Kind regards

[Nikita9]

Hi Sebastian,

I want to download attachments in a zip file according to the RITM no associated to it. I don't want to go with ui action option.

I tried to use attachment API but couldn't find a way to download the attachments. All i was able to see was metadata.

I want the exact attachment that is attached to the RITM

Example; if i have 20 RITMs. If i hot an API, then 20 zip files should be created locally storing the respective attachments.

Pls help.

Regards,

Nikita

[sebastian_g_snc]

Hi,

sys_attachment_doc is storing the attachment in base64 encoded chunks. So there is no real way to get the complete attachment except using the API. Sorry.

Kind regards

[Vanjuli]

Can someone help me with converting plain text content to base64encoded string. I need to convert text to encoded format write it into PDF with GlideSysAttachment API function :

writeBase64(GlideRecord now_GR, String fileName, String contentType, String content_base64Encoded)

Can't find any documentation or example to do so.