I have attached a file while submitting a form in the portal, but I am unable to find it.
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ā08-10-2023 08:12 AM
I have attached a file while submitting a form in the portal, but I am unable to find the file in the portal level after submitting the form. But I am able to see it in the ITIL view. How I can fix it.
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ā08-14-2023 03:03 AM
where I can check it
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ā08-10-2023 08:29 AM
Are you able to see the attachment in the service portal view of the respected form?
Rampriya S
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ā08-10-2023 09:02 AM
I am unable to see the attachment from the service portal view. But able to see it from the ITIL view.
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ā08-10-2023 09:45 AM
Can you check any onload client script disabling the attachment?
Rampriya S
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ā08-14-2023 03:05 AM
I haven't created any client script