I have to add field in Agent workspace.
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11-21-2023 12:53 AM
Hi,
I have to add field in Agent workspace. In Agent Workspace in HR Profile we are having Your Employee section and I need to add SSN field in that section.
Please see attached screenshot :
Can anyone please help me to achieve that.
Regards,
Nivedita
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11-21-2023 01:05 AM
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11-21-2023 01:34 AM
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-21-2023 03:54 AM
Hi,
I didn't get that.
Can you please tell steps for that.
Regards,
Nivedita