I just want to know from which part of portal development the message is coming in this page

subbarayudu
Tera Contributor

I want change the message content. So could any one help  me how to navigate step by step process to edit this because i am getting duplicate name.

Link of the portal is :

https://companynamedev.service-now.com/ess?id=grc_irq_assessments

 

subbarayudu_0-1704458468060.png

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @subbarayudu 

 

Is it the content Item? I dont have GRC in my PDI so tough to find out.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi Atul 

I am getting this message after clicking" Take assessment" in  the portal. 

In case if you dont have GRC, In general how we can check this message from where it coming like...etc,.

subbarayudu_0-1704459301207.png

 

Hi @subbarayudu 

 

You need to see the code of Take Assessment and when you open this link, you will see some page / link in Address bar from there you may get some idea.

 

Check the assessment designer as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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CezaryBasta
Tera Guru

The easiest and most reliable way to verify the source of something on service portal is to check  the source code of the page you are viewing. 

  1. Check the page grc_irq_assessments. I imagine htere would be some widget responsible for displaying the assessment. 
  2. Check the associated widget and find the source of duplicate entry. 
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