I m getting an error on submitting Record Producer step using Submit record (SP) step with not expla

IshtaKulshresth
Tera Contributor

IshtaKulshresth_0-1710232451749.png

Manually I can submit the form but while submitting  via Automated test framework using the submit record producer step it is failing. I have tried putting some wait as well.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @IshtaKulshresth ,

when a preceding step takes sometime to finish, then the next step fails since the preceding step is not completed.

To make sure the steps are completed it's require to add Timeout to the relevant step, that will ensure the step will run for that specific amount of time before going to the next step.

 

The field 'timeout' is hidden on the form layout, by a UI Policy, but it can be modified from the list.

SandeepDutta_1-1710233792094.png

You can put a Timeout of 10 Seconds and test, if still happening, then add 20s or 30 s.

 

 

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3 REPLIES 3

Community Alums
Not applicable

Hi @IshtaKulshresth ,

when a preceding step takes sometime to finish, then the next step fails since the preceding step is not completed.

To make sure the steps are completed it's require to add Timeout to the relevant step, that will ensure the step will run for that specific amount of time before going to the next step.

 

The field 'timeout' is hidden on the form layout, by a UI Policy, but it can be modified from the list.

SandeepDutta_1-1710233792094.png

You can put a Timeout of 10 Seconds and test, if still happening, then add 20s or 30 s.

 

 

Thanks sandeep.I tried with "Add all errors to ignored list" and it worked somehow.One more question - How can i click on HR Tasks tab or any related list in Agent workspace view

 

Community Alums
Not applicable

Hi @IshtaKulshresth ,

Is your Instance is on Washington DC? if yes then it should work else prior releases doesn't support ATF on workspaces.