I'm unable to view my Page Footer on the Employee Center Pro..Please help me out

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kaushal_snow
Giga Sage

‎09-13-2023 11:56 PM

kaushal_jha_0-1694674546744.png

Here's the attached screenshot .

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Technical Consultant - ServiceNow Class of Legends 2025
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1 ACCEPTED SOLUTION

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Shruti
Giga Sage
Giga Sage

‎09-14-2023 10:23 AM

Hi,

Navigate to Service portal -> portals

Open employee center -> Theme -> Check if footer is associated with the theme

Shruti_0-1694712123836.png

Navigate to Employee Center -> Employee Center footer

Check for active records for Employee center portal. If there is no record you need to create a new one

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Shruti
Giga Sage
Giga Sage

‎09-14-2023 10:23 AM

Hi,

Navigate to Service portal -> portals

Open employee center -> Theme -> Check if footer is associated with the theme

Shruti_0-1694712123836.png

Navigate to Employee Center -> Employee Center footer

Check for active records for Employee center portal. If there is no record you need to create a new one