All, I created a display business rule to capture the logged in users role and hide Manager form section tab. Then created an onLoad Client Script to trigger the g_scratchpad variable and if true display the form section tabs else hide. This is all...
Hi All, I configured two REST messages with two different end points and I am calling them from FIX script to see how they are working. I am passing one of the variables from the REST Message1 response as query parameter to the second REST message. S...
Hello all, I have been working on an incident submitted by one of our business users concerning a record producer that does not show up when some metadata words are searched in our service portal catalog search bar. The metadata words they are trying...
Se we got New Call and our Service Catalog launched (YAY!) But now that I have turned our Inbound Email actions back on The mail that has been in the mailbox is not populating into the New Call the way any new emails that have been received since tur...
Hello,We have changed the default ServiceNow logo to our company logo via System Properties > My Company.When the new logo is displayed in the banner, it looks very small. It seems to be automatically resized to similar dimensions as the original Ser...
Hi All Need help very urgent I am working on OAuth 2.0 integration from ServiceNow to the external system but I am not able to generate new access token from business rule once the access token is expired. Step 1:- I have set up the OAuth for the thi...
Hi, We want to create a printing service, with options about paper size, the color of the front page, etc... To give this an easy look and feel we want to let the customer select an option with an image instead of text. For example we don't want a b...
Dear all, Hello, I simply need to place an order from Service Catalog by using SN REST Api, The client is a chat bot the customer want to get its list of available assets in given category ( ex : computer).From the list of return assets, he will dec...
I am creating a metric called Assigned Ticket Duration. The goal is to measure the time it took from the creation of the ticket to the first time it was assigned to a resource, not an assignment group. I did some digging and found this script fro...
Hello guys, I already have a field in a form that is Image type, now I would like that the attachments (it would only be images attached to this records) be copied to my image field(It would only be one attachment per record so it should be one attac...
Hi,I'm trying to create a client side UI action (List banner button) on a related list. The button is visible on the related list, but the issue is that the button appears in the default list view of the table also.I tried to restrict the UI Action v...
Hi All, We have requirement to make "active=true" to be a mandatory filter on all reports being created on the sys_user table. Our user table is very large and has a large data of inactive users. Hence, any query on sys_user table from report should ...
I have a business rule name : Validate Table name and Element name set as inactive why is it exactly used for?? Thanks in advance
Hi, The state field in the scheduled jobs shows Ready even after clicking on execute now. for few it is showing Ready in "Red" colour See attached. Could you please let me know if i am missing anything Why it is showing ready in red color. How do i f...
Hi All, I need a small confirmation for the below requirement. Actually, there is an event that should be triggered on last day of every month [as Number of days in a month is not same] at 00:00:00. For Eg. 28th Feb 2019 00:00:00 but not at 28th Feb ...
