I need the button to appear in the workspace

[Alessa]

Dear community, I need help:

Platform View:

On the platform, when I'm on a specific task (SCTASK) (to change the state, close the task, etc.), there is a button on the form called "Actualizar" (Update). When I press this button, the task is saved, and the view automatically switches to the service  view (SERV). It exits the task view and automatically goes to the service view.

 

Workspace View:

I need the same thing to happen in the task view in a Workspace; that is, for the "Actualizar" (Update) button to appear so that the view automatically switches to the service (just as it happens on the platform). In the workspace, only the SAVE button appears, and it does not perform the same function. When selected, the view remains on the task.

 

Can anyone help me with this?

Thank you in advance.

[Kalyani Jangam1]

Hi @Alessa 

To visible UI action on workspace, Go to the workspace section and checked 

Workspace Form Button and Format for configurable workspace and write code like below

Code will change as per requirement, Mostly below line use in script

var actionName = g_form.getActionName();
    g_form.submit(actionName);

Please refer below link also for reference

https://www.servicenow.com/community/next-experience-articles/how-to-use-ui-actions-in-workspaces/ta....

Please Check and Mark Helpful and Correct if it really helps you.