I need to have the activity stream record to change color based on conditions

[Jerome MAISETTI]

Hello 
I have users that got the vip_customer role. 
When user with this role adds a comment, I would like the border of the activity stream entry to be red. 
Is this feasible ? Does anyone know how to it ? 

I tried the following OnChange Client Script in Global but it doesn't work : 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }
    // Wait for the DOM to be fully loaded
    document.addEventListener('DOMContentLoaded', function() {
        // Get the current user's VIP flag value
        var isVIP = g_user.hasRole('vip_customer'); // Assuming 'vip' is the role name for VIP users

        // Get the activity record element
        var activityRecords = document.querySelectorAll('.activity-stream-item.comments'); // Assuming this selector targets external comment activities

        // Check if the user is VIP and the activity record exists
        if (isVIP && activityRecord) {
            // Change the background color of the activity record to red
            activityRecord.style.backgroundColor = 'red';
        }
    });
   //Type appropriate comment here, and begin script below
}

This is an example of what I want to achieve : 

Thanks, 
Jérôme

[Mark Manders]

In don't think you are going to achieve that and the question is also: why would you want that? Besides from seeing what the system can do, I see no real use case here. If a VIP comments to a ticket, make the number red, could be something I could understand (if it's not already done, because the VIP is the caller of the ticket). But making a rainbow of the ticket, doesn't really make sense to me. 

[Dr Atul G- LNG]

Hi @Jerome MAISETTI 

May I know the use case, and OOTB it is not available? It will increase your technical debt.