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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum ACLs on a Ticket Form non-itil user Good morning, I have run into yet another ACL issue on a ticket form for non-itil u... Read More Developer forum Related list I have added three related lists on the User form, and the changes have been captured in the update set.... Read More Developer forum Variable Set fields in Classic Catalog not working(g_form.setDisplay() and g_form.setMandatory()) Read More Developer forum PDI dev382760 stuck Offline since ~10 AM — 502/internal error for hours My Personal Developer ... Read More Developer forum How To Decrypt AES 256 bit encrypted text in ServiceNow server side ? I have a use case wher... 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Activity in Developer

Resolved! ACLs on a Ticket Form non-itil user

Good morning, I have run into yet another ACL issue on a ticket form for non-itil user.What ACLs are needed for a non-itil user to have the ability to add an attachment and/or aan additional comment on this form?  (see attached)I have created a write...

  • Question

Data Visualization - Single Score widget

Haven't had a great experience migrating Reports and Dashboards to Platform Analytics.We're finally getting around to updating our dashboard, reviewing each one, and manually fixing those  dashboards as needed.  Yuck. One question still remains, How ...

  • Question

Password Reset Enrollment - Issue

Hi, We have a sub-prod instance in which we are trying to get a better understanding of the Password Reset module.  In particular we are working on the Password Enrollment module.  The issue we are having is upon submitting questions and answers for ...

  • Question

Account Recovery is not able to enable

Hi I am not getting the option to enable the Account recovery checkboxand also Missing Step 2 and Step 3  how to bring that checkbox  Version - Tokyo  

  • Question

Related list

  I have added three related lists on the User form, and the changes have been captured in the update set. However, the update set is also capturing all other related list.The concern is that there is a related list currently available in Production ...

  • Question

Failed to export to PowerPoint in Operational Resilience Worskspace

I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...

  • Question

Build Agent is now live on your Personal Developer Instance (PDI)!

Hey ServiceNow Developers!   Big news today! The teams behind the PDI program and Build Agent just rolled out two updates that make it easier than ever to try conversational coding (aka vibe coding) with the new Build Agent.   First, there’s now a fu...

  • blog

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

FAILED TRYING TO EXECUTE ON CONNECTION

I am getting this error when I have committed my update set:Could a developer advise on what the issue is and how I can resolve.Thanks

  • Question
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