I want set the data persentage by in dashboard PA in servicenow

Alex78
Tera Contributor

Hi Team,

Good morning!

Alex78_0-1692879615833.png

 


I want to set the data percentage by week on the widgets.

for example :

Last week created a total incident 10 and after that 4 incident is resolved and 6 incident is pending (like : state is user inf, on hold, active, new, in-progress but not resolved ) so i want to show the data percentage by 60% in week1,week2, week3.........!

so could anyone suggest to me how to configure that thing?

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Alex78 ,

 

If I understand you correctly, you would like to see the state change according to precious week in percentage - is that correct? If yes, then you create two automated indicators (one for last week and one for previous week), and then a formula indicator on top to do the formula calculation in. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/