I want to add to Author name and Knowledge base name on approval widget.

Alex78
Tera Contributor

Hi Team,
Good Morning !

I want to add to Author name and Knowledge base name on the approval widget.

 

 

3 REPLIES 3

SanjivMeher
Kilo Patron
Kilo Patron

You will have to clone the existing approval widget and add your customizations. Below link has similar requirement.

After that, you can add the custom widget to the page or keep the existing widget for other requests and add custom widget for knowledge articles.

https://www.servicenow.com/community/sam-forum/adding-request-number-from-my-approvals-widget-servic...


Please mark this response as correct or helpful if it assisted you with your question.

@SanjivMeher ,

I try this way but it's not working.

Could you please provide details on changes you made with some screenshots?


Please mark this response as correct or helpful if it assisted you with your question.