ServiceNow Delete management Job
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01-10-2024 09:34 AM
"How do you manage your ServiceNow instance data with data management delete jobs?"
I do preview the records before executing the delete jobs, and here I use the 'delete with preview' UI action to execute the delete jobs. Which helps you to preview the affected count which matches the delete conditions. Because if you delete your record without previewing. So, it might delete the three level of cascaded records. It means if source tables reference to another table, for instance (if 'incident' reference to 'problem' and 'sys_attachement' table then it will delete all those cascaded level of records which matches the condition of delete jobs. You can execute the jobs if records are safe to delete.
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