I want to autopopup assignment group through workflow

[mania]

Hi,

I have few catalog items and also different assignment groups, So I want to autopopulate assignment group from the catalog item while submitting the request from the portal and also need to send a notification to the same assignment group after submission.

Note: Flow designer is not working some reasons so i want in workflow.

I want to the procces to be done in workflow step by step.

Can you please help, It will be usefull.

Thanks!

[Sohail Khilji]

Hi @mania ,

You can follow the below step by step process...

Create a Workflow as below sequential activites...

1. Create catalog task :

   • Drag and drop a "Catalog Task" activity onto the canvas, Configure the "Catalog Task" activity to represent the catalog item for which you want to autopopulate the assignment group. Configure any other fields or properties of the catalog item as needed.

2. Add an Assignment Group Lookup Activity: ( USE SCRIPT)

   • Drag and drop a "Script" activity onto the canvas after the "Catalog Task" activity.
   • Write a script in the "Script" activity to lookup the assignment group based on the catalog item.
   • The script should query the assignment group associated with the catalog item and set it as the assignment group for the workflow context.

3. Add a Notification Activity:

   • Drag and drop a "Notification" activity onto the canvas after the "Script" activity.
   • Configure the "Notification" activity to send a notification to the assignment group.
   • Customize the notification message and other settings as needed.
4. End the flow.