I want to create a button on Incident Form.

[MukulSnow]

I want to create a button on Incident Form and wanted to know which type of script I need to use while creating a button. And Why?

Please help me to know this information.

Thank you in advance,

Mukul

[Dr Atul G- LNG · Accepted solution]

Hi @MukulSnow 

1. What is purpose of Ne button?

2. You can create a UI action

3. You can write server side and client side script ( not directly) to use the action on the button click.

https://youtu.be/xiL76fBx_1I

[Dr Atul G- LNG · Accepted solution]

Hi @MukulSnow 

1. What is purpose of Ne button?

2. You can create a UI action

3. You can write server side and client side script ( not directly) to use the action on the button click.

https://youtu.be/xiL76fBx_1I

[Gopal Allu]

Hi @MukulSnow ,

For creating a button on form mostly we need to use UI Actions. Please go through this article: https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/list-adminis...

You will get a better understanding.

Thanks and Regards,

Allu Gopal.

[Manikmodi16 · Accepted solution]

Hi @MukulSnow,

Please refer to this article which explains all about UI Actions and also talks about the type of script (Client or Server) which should be used to perform the desired action.

Creating Interactions with UI Actions (servicenow.com)

Regards,

Manik Modi

If you find this helpful, please mark this reply as helpful or the solution. Thanks!