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09-27-2023 04:18 AM
When you change your password from the logged-in user's profile, you receive a notification about the change.
I want to edit the text in this email, but I can't find where it's configured.
If anyone knows, please let me know.
Note that I'm not referring to the 'Password Reset URL.
Thanks.
Solved! Go to Solution.
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09-29-2023 12:38 AM - edited 09-29-2023 12:39 AM
It's been resolved!
The password change notification was configured in the Flow Designer's subflow.
Please note that when editing, the subflow calling this subflow is read-only, so you cannot add inputs.
For those who may have faced a similar issue and arrived here, I'll leave the solution.
Thank you to those who assisted.
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09-27-2023 04:28 AM - edited 09-27-2023 04:32 AM
Hi @takefumi_muto ,
In your instance sent items, open this email and check for the notification and it's sys_id in the Message column in the Email Log related list.
In the above screen shot, the email notification name is Incident assigned to my group and it's sys_id is 56ae47dfc611227501b04310882ac2ab. Like this you can Identify the source of email. You can search using the sys_id in notifications table and modify the body as per your requirement.
Please mark my answer helpful and accept as solution if it helped you 👍✔️
Anvesh

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09-27-2023 04:31 AM
@takefumi_muto You can find the notification in System Notifications >> Notifications module
Once you are landed on the list, you can search in the name field by entering Password Change Notification
Hope this helps.
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09-27-2023 04:32 AM - edited 09-27-2023 04:34 AM
Hi @takefumi_muto ,
In order to find the appropriate notification for Password change you can navigate to System Logs - Emails.
Search when that email record was created by applying filter in Created on field.
Once you find that record open it & u should be able to see the notification name from which it is triggering.
Open that highlighted notification & update the body in the notification as per requirement.
Please mark my answer helpful & accepted if it helps you resolve your query.
Thanks,
Danish
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09-27-2023 07:57 PM
Hi,Danish Bhairag2!
I checked the Email log's notifications, but there doesn't seem to be any indication that the notifications have been triggered.
I'll try another approach. Thank you!